Emergency Community Resources

Looking to help?

Donate now to TTCF’s COVID-19 Emergency Response Fund or volunteer with local nonprofits

Important Links

Community Resources

COVID-19 Hotlines to Hospitals
Call if you are experiencing fever, cough, or shortness of breath – for more information or when to seek care.

  • Tahoe Forest Hospital System – (530) 582-3450 (Tahoe-Truckee Area)
    This special hotline is staffed 8 am to 5 pm everyday. The Pine Street Café is closed to the public until further notice. A letter from TFHS CEO, Harry Weis.
  • Barton Health(530) 600-1999(West Shore and South Lake Tahoe Area)
    You may experience a hold time of up to 10 minutes during business hours, or longer after hours.

Hunger Relief

Tahoe Truckee Unified School District
TTUSD is providing meal services for pickup at selected school sites from 10:00 a.m. – 1:00 p.m., Monday – Friday, unless a snow day is called. TTUSD is providing meal delivery to several neighborhood locations in Truckee and North Lake Tahoe every weekday during school closures. All meals are delivered in marked TTUSD vans. If you have any questions, please call 582-2528 or email us at food@ttusd.org

  • Village Green Mobile Home Park between 9:00 am – 9:10 am
  • Sierra Village Apartments between 9:20 am – 9:30 am
  • Henness Flats between 10:15 am -10:20 am
  • Old Rec Center between 10:25 am -10:30 am
  • Truckee Pines between 11:00 am -11:15 am
  • Donner Creek Mobile Home Park between 11:30 am -11:45 am

Sierra Community House
To sign up for food delivery please leave a message at: 775-545-4083 or send an email to: food@sierracommunityhouse.org

Sierra Senior Services
In response to the COVID-19 crisis, Sierra Senior Services will deliver lunch to any senior 60 and older in Truckee and the North Lake Tahoe area. Email: info@sierraseniors.org.

Boys & Girls Club of North Lake Tahoe
Boys & Girls Club of North Lake Tahoe is supplementing efforts by local school authorities and hunger relief agencies by providing a grab-and-go dinner service to local families in Incline Village and Kings Beach.

  • Meal Schedule: Mondays, Wednesdays, and Fridays from 4:00 pm – 5:30 pm
  • KB Location: Boys & Girls Club of North Lake Tahoe, Front Entrance/Curbside.
  • Incline Location: Incline Elementary School, Upper Bridge/Curbside.

Mental Health / Crisis Intervention / Family Support

  • Local Crisis Hotline: 1-800-736-1060
  • National Suicide Hotline: 1-800-273-8255.
  • Tahoe Truckee Suicide Prevention Coalition
  • Placer County Adult Crisis & Intake 24-Hour Phone Line: 916-787-8860 or 1-888-886-5401.

Substance Use Services:
Please call 530-889-7240, option 5 (when prompted) or attend one of our screening clinics.

Nevada County Health and Human Services:
Customers in need of Cash Assistance, Food Assistance-Calfresh, Medi-Cal, WIC can call 530-582-7803 or apply on-line.

Emergency Warming Center
Call 530.386.7954 for a recorded message each day to check if open. Donation requests to be dropped off at Word After Word bookstore, M-F 8-11 am (10118 Donner Pass Rd #2, Truckee, CA 96161).

  • Need: Braun Thermoscan thermometer covers OR a new thermometer for ear or forehead reading

Special shopping hours offered for immune suppressed and people over 65:

  • Safeway, Truckee on Tuesdays and Thursdays from 6:00-8:00 am
  • Save Mart, Tuesdays and Thursdays 6:00-9:00 am
  • New Moon, Truckee every morning from 8:30-9:30 am (online ordering and curbside pickup available)

Public Utilities

Southwest Gas has postponed any disconnection of natural gas service for nonpayment of gas bills indefinitely to ensure no customer goes without natural gas service during this time.

Liberty Utilities suspending service disconnections for residential and business customers until May 1, 2020.

North Tahoe PUD Effective immediately, the NTPUD will suspend all flow restrictions/service discontinuance and penalties/interest for delinquent payments.

Volunteer Need

Sierra Senior Services is providing meal delivery services to over 100 local community members and the numbers are increasing. Many of these individuals are isolated and could use a little community connection. Please consider writing a brief letter/card/note to a senior and Sierra Senior Services will deliver it when they drop off meals. Multiple letters may be enclosed in a single envelope addressed to Sierra Senior Services. Letters may be addressed to “Dear neighbor” or whatever you see fit!

Send letters to:
Sierra Senior Services
10040 Estates Drive
Truckee, CA 96161

Census 2020 COVID-19 is affecting everything… But it is still very important to participate in the Census 2020! And it has never been easier to respond on your own, in the comfort of your home, whether online, over the phone or by mail—all without having to meet a Census taker. Go to this link or call 844-330-2020 (Englsih), 844-468-2020 (Spanish) to complete the census. Let everyone count! Here’s a link to more information.

Town of Truckee is Looking for Community Feedback
The Town of Truckee, Placer County and the Truckee Chamber are looking to respond to community needs during this unsettled Covid-19 period and beyond. They are asking for feedback to better understand priorities and opinions. Please consider joining FlashVote to share your feedback via short surveys over the next few weeks.

California is working swiftly to help workers hurt by COVID-19.

  • If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance claim.
  • If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave claim.
  • If your child’s school is closed, and you have to miss work to be there for them, you may be eligible for Unemployment Insurance benefits.
  • If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance claim.

Check out this chart at the bottom of the webpage for more information on benefits for workers impacted by COVID-19.

California Rural Legal Assistance Foundation (CRLAF) Information and resources for immigrant communities. Learn more

Read the full CARES Act Frequently Asked Questions here. How the CARES Act works for Nonprofits.

Tahoe Truckee Area Regional Transit  (TART) What riders need to know about the COVID-19 virus and using public transit. Learn more